Money Left on the Table

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Most price-drop claims come down to having the right proof ready.

The exact policy varies by retailer, but the core proof is usually the same: your order details, the lower live price, and a like-for-like product page.

Short answer

In most cases you need your order details, proof of the lower live price, and a matching product page while it is still available.

What to know first

In most cases you need your order details, proof of the lower live price, and a matching product page while it is still available.

Keep the retailer order number handy

Capture the lower live price while the page is still up

Make sure the product really is the same item

What to do

Step 1

Find your original order email

Step 2

Open the lower-priced product page

Step 3

Save or capture the price while the listing is still live

Step 4

Double-check that the model, size, colour, or variant matches

Retailer guides

Common questions

What usually causes a claim to fail?

The most common problems are promo-code pricing, bundle differences, marketplace listings, and not having proof while the live page is still available.

Do I need a screenshot every time?

Not always, but it is often the safest option if the retailer page may change or disappear quickly.