Plain-English help for receipts, price drops, and claims.

How To Forward Receipt Emails

A simple guide to forwarding receipt emails so they land in the right account and start price-drop checks straight away.

What Proof You Need For A Price Drop Claim

See the basic proof most retailers expect when you ask for money back after a post-purchase price drop.

What If The Product Page Disappears

What to do if the product page vanishes after the price drops, especially with clearance and fast-moving stock.

How Long Do Price Promises Last

A plain-English guide to how long post-purchase price promises usually last and why short deadlines are easy to miss.

Price Drop Refund Vs Return And Rebuy

When a refund is realistic, when a return and rebuy may be the fallback, and what to think about before you choose.

Can You Claim Money Back If The Price Drops After You Buy

A plain-English guide to when you may be able to get money back after a retailer lowers the price after you buy.

What Counts As Like For Like For A Price Promise

A simple guide to what retailers usually mean by like-for-like when they compare prices after you buy.

Do Promo Codes And Member Prices Count For Price Promises

See why promo codes, app-only deals, and member-only prices often do not count toward a post-purchase refund claim.

Do Marketplace Sellers Count For Price Drop Claims

A plain-English guide to why marketplace sellers often do not count when you are checking a lower price after you buy.

What To Do If A Retailer Says No To Your Price Drop Claim

A practical guide to what to check next if a retailer says no to your price-drop claim.