Money Left on the Table
Forward receipts. We monitor price drops. Claim back what you're owed.
AO gives you a short window after delivery, not forever.
That makes AO a good fit here. You buy the appliance, forward the receipt, and we keep an eye on the live price while you still have time to claim.
Category
Appliances
Claim route
AO account support
What this page is for
AO is useful because the order values are often meaningful and the policy is tied to receiving the item, which is exactly the kind of timing detail people forget.
Policy window
7 days
From delivery date
Price scope
Own price and competitor matches
Good for bigger appliance purchases and clear own-price wording.
Claim route
AO account support
AO usually handles this through your AO account or order support rather than a plain claim email.
Main proof
Order number and lower-price proof
Capture it while the page is still live.
How to make the claim with AO
Step 1
Open AO order support from My AO or the AO support page.
Step 2
Use your order number and the cheaper live listing or screenshot.
Step 3
Submit it while the 7 day window from delivery is still open.
AO usually handles this through your AO account or order support rather than a plain claim email.
Because AO timing is tied to delivery, keep your order number and lower-price proof ready as soon as the item arrives.
Order support: 0161 470 1200
Policy watch-outs
Watch-out
Delivery timing matters more here than on purchase-date retailers.
Watch-out
Competitor matches can depend on landed cost and identical availability.
Watch-out
Some retailer pages change fast around appliance promotions.
Evidence to have ready
AO order reference
Proof of the lower price
A live item page showing the same product
Search guide
Want the search-first version for AO?
The guide page goes broader on timing, proof, and the route people usually need to use to submit the claim.
Why this retailer matters
High basket values
Simple receipt structure
Strong fit for appliance-heavy households
Official policy
Always check the retailer's own policy before you rely on a claim.
We do our best to help, but the retailer's live terms are what count.